Privacy Policy

1. Data controller

The controller of personal data is:

DIGITAL EVENTS GROUP, S.L.
Tax ID (NIF): B64512619
Address: Avda. Via Augusta, 15-25, 08174 Sant Cugat del Vallès, Barcelona
Email: info@digitaleventsgroup.com

For operational matters relating to the private operators platform and CAE documentation, the following address may also be used:

cae@digitaleventsgroup.com

2. Contact form

When a person uses the contact form, DIGITAL EVENTS GROUP, S.L. processes the following data:

• first name and last name;
• email address;
• telephone number, where provided;
• content of the enquiry or message.

These data are used exclusively to handle the enquiry, prepare a proposal, provide information about our services or manage a possible professional or commercial relationship.

The legal basis is the application of pre-contractual measures requested by the data subject and, where applicable, the legitimate interest of DIGITAL EVENTS GROUP, S.L. in responding to communications received.

Messages are sent by email and are not stored as form records within WordPress.

The data will be retained for the time necessary to handle the request and, afterwards, for the periods required to address any liabilities arising from the communication.

Fields marked as mandatory are necessary in order to reply. If they are not provided, it will not be possible to submit the form.

3. Management of operators and collaborators

DIGITAL EVENTS GROUP, S.L. operates a private platform to manage operators and collaborators who take part in audiovisual events, productions and services.

Through this platform, the following may be processed:

• identifying and contact data;
• professional data;
• profession and operator type;
• data required for accreditations;
• information relating to the account and access;
• administrative, professional, CAE and occupational risk prevention documentation;
• self-employed invoices/receipts, where applicable;
• communications, notices and operational reminders;
• security and activity information necessary to protect the platform.

These data are used to:

• create and administer the operator’s account;
• manage the professional relationship;
• organise participation in events and services;
• process accreditations and access authorisations;
• check and provide documentation required by clients or workplaces;
• comply with coordination of business activities and occupational risk prevention requirements;
• send communications relating to the account, documentation or services;
• check and manage services provided and documentation associated with billing;
• protect the security and proper operation of the private area.

The applicable legal bases are the adoption of measures prior to a professional relationship, the performance of that relationship, compliance with legal and preventive obligations, and the legitimate interest of DIGITAL EVENTS GROUP, S.L. in organising its services and protecting its platform.

Mandatory data and documents are necessary to complete the profile, manage accreditation and verify the requirements needed to access certain workplaces. Failure to provide such data may prevent the operator from taking part in a specific event or service.

4. Accreditations and CAE and OHS documentation

To access certain workplaces, DIGITAL EVENTS GROUP, S.L. may request the data and documents required by the client, venue, principal company or the party responsible for coordination of business activities.

This documentation may include:

• identifying and professional data;
• documentation required for accreditation;
• preventive training and information documentation;
• documents relating to protective equipment;
• CAE and OHS documentation;
• a fitness certificate or a document waiving health surveillance, where applicable;
• other documents required to authorise access to the workplace.

The fitness certificate must be limited to stating the operator’s identity, its date and the fitness conclusion. Diagnoses, test results, clinical records, treatments or other unnecessary medical information must not be provided.

Where such documents may reveal health-related information, they will be processed only to the extent strictly necessary to evidence fitness, a waiver or compliance with applicable preventive requirements.

DIGITAL EVENTS GROUP, S.L. may communicate the necessary data and documents to:

• clients;
• principal companies;
• workplaces and venues;
• CAE managers or coordinators;
• business-activity coordination platforms;
• competent authorities or bodies, where a legal obligation exists.

In each case, only the information necessary to process accreditation, verify preventive requirements and authorise access to or participation in the service will be provided.

5. Dietary information

The operator may voluntarily provide information about allergies, intolerances, restrictions, preferences or other dietary needs they consider relevant.

This information will be used exclusively to manage their meals during the events or services in which they take part.

Where necessary, it may be shared with the client, the event manager or the catering service responsible for preparing the food.

Where dietary information may reveal health-related data, its processing and communication will be based on the operator’s explicit consent.

Providing this information is voluntary. The operator may withdraw consent at any time, without affecting processing carried out previously.

6. Communications and reminders

DIGITAL EVENTS GROUP, S.L. may send communications necessary to:

• verify an email address;
• activate or recover an account;
• inform about documentation requests;
• communicate incidents relating to the profile;
• notify pending information;
• remind the operator to submit a self-employed invoice/receipt;
• manage participation in events or services.

These communications are operational and related to the account or the professional relationship. They are not used to send advertising unrelated to those purposes.

The operator may disable self-employed invoice reminders from their profile when that option is available.

7. Recipients and providers

In addition to the communications necessary for accreditations, CAE, OHS and catering described above, data may be processed by providers that supply:

• web hosting;
• email;
• technical maintenance;
• security.

These providers will act on behalf of DIGITAL EVENTS GROUP, S.L. and may use the data solely to provide the contracted service.

Data may also be communicated to public administrations, authorities, courts or tribunals where a legal obligation exists.

No international data transfers are planned. If they become necessary in the future, the safeguards required by applicable regulations will be applied.

8. Data retention

Data will be retained only for as long as necessary for the purpose for which they were collected.

In particular:

• contact enquiries will be retained until resolved and for the periods required to address possible liabilities;
• account and profile data will be retained while a professional relationship exists or it is necessary to maintain the account;
• CAE and OHS documentation will be retained while necessary for accreditations, services, checks or legal liabilities;
• invoices/receipts and billing-related documents will be retained for the legally required periods;
• dietary information will be retained while necessary to manage services and consent is not withdrawn;
• technical and security logs will be retained for the time necessary to protect the platform and manage possible incidents.

When data are no longer necessary, they will be deleted or remain blocked for the periods during which legal liabilities may arise.

9. Rights of data subjects

The data subject may request:

• access to their data;
• rectification of inaccurate data;
• erasure when they are no longer necessary;
• restriction of processing;
• objection to processing where applicable;
• data portability where applicable;
• withdrawal of consent for processing based on it.

To exercise these rights, write to:

info@digitaleventsgroup.com

The request must allow the data subject and the right they wish to exercise to be identified.

A complaint may also be lodged with the Spanish Data Protection Agency if the data subject considers that the processing of their data does not comply with applicable regulations.

10. Security

DIGITAL EVENTS GROUP, S.L. applies technical and organisational measures intended to prevent unauthorised access to, alteration, loss or disclosure of personal data.

Access to operator information is limited to persons who need it to manage the professional relationship, accreditations, documentation and services.

However, no security measure can guarantee absolute protection against all possible risks.

11. Updating this policy

DIGITAL EVENTS GROUP, S.L. may update this Privacy Policy when the processing carried out, the services offered or applicable regulations change.

The version in force will be the one published on this website, indicating its last update date.